ClothME Brand Privacy Policy

1. Information We Collect

Business Information

When you register as a Brand Partner, we may collect:

• Business name
• Contact name
• Email address
• Phone number
• Business address
• Website
• Social media accounts
• Business registration information (where applicable)
• Tax information (where required)
• Payment details for commissions or settlements

Store Information

If applicable, we may collect:

• Store locations
• Store hours
• Product categories
• Inventory availability
• Brand descriptions
• Logos
• Marketing materials
• Product images
• Pricing information
• Size availability

Ecommerce Integrations

If you connect your ecommerce platform (such as Shopify), we may access information necessary to provide our Services, including:

• Product catalog
• Product descriptions
• Inventory levels
• Pricing
• Product variants
• Order status
• Fulfillment status

We only access the information required to operate the services you authorize.

Performance Information

We may collect information about your use of the platform, including:

• Dashboard activity
• Product performance
• Campaign participation
• Creator collaborations
• Customer engagement
• Sales generated through ClothME
• Marketing performance

Technical Information

We automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Login activity
• Cookies
• Platform usage statistics
• Error and diagnostic reports

2. How We Use Your Information

We use your information to:

• Create and manage your Brand account
• Connect your products with shoppers
• Process transactions
• Facilitate ecommerce integrations
• Provide analytics and reporting
• Support creator campaigns
• Improve customer discovery
• Improve our Services
• Detect fraud and misuse
• Communicate service updates and important notices
• Comply with legal obligations

3. Customer Information

If customer information is shared with you for order fulfillment or customer service, you agree to use that information only for legitimate business purposes related to ClothME transactions and in compliance with applicable privacy laws.

Customer information must not be sold, rented, or used for unrelated marketing unless you have the customer's lawful consent.

4. Analytics

ClothME may provide Brands with analytics and insights such as:

• Sales performance
• Product engagement
• Customer trends
• Fit insights
• Campaign performance
• Creator performance
• Local market activity

These insights may include aggregated or anonymized data that does not identify individual users.

5. How We Share Information

We do not sell your business information.

We may share information with:

• Payment processors
• Cloud hosting providers
• Ecommerce integration providers
• Analytics providers
• Customer support providers
• Professional advisors (such as auditors or legal counsel)
• Government authorities where required by law

We may also share information within the ClothME platform as necessary to facilitate product discovery, creator campaigns, and customer transactions.

6. Marketing

We may use your contact information to send:

• Platform updates
• Product announcements
• Feature releases
• Partnership opportunities
• Educational content
• Campaign invitations

You may unsubscribe from promotional communications at any time. We may still send essential service-related communications.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information, including:

• Encryption in transit
• Secure cloud infrastructure
• Access controls
• Authentication measures
• Regular security monitoring

While we strive to protect your information, no system can guarantee absolute security.

8. Data Retention

We retain business information only for as long as necessary to:

• Provide our Services
• Meet contractual obligations
• Maintain financial records
• Comply with legal requirements
• Resolve disputes
• Enforce our agreements

9. Your Rights

Subject to applicable law, you may request to:

• Access your business information
• Correct inaccurate information
• Update your account details
• Request deletion of your account (subject to legal and contractual obligations)
• Request information about how your data is used

Requests may be submitted using the contact information below.

10. Cookies and Tracking Technologies

ClothME uses cookies and similar technologies to:

• Keep you signed in
• Remember preferences
• Improve platform performance
• Measure usage
• Enhance security

You can manage cookies through your browser settings, although some platform features may not function properly if cookies are disabled.

11. International Data Transfers

Your information may be processed or stored in countries other than your own.

Where required, ClothME implements appropriate safeguards for international transfers of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will update the "Last Updated" date and notify Brand Partners through the platform or by email where appropriate.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

ClothME

Email: privacy@clothme.io

Website: https://clothme.io